Business leaders are looking to get their hands on the right data that will drive the decision-making process. They want the right tools and the right people to build and implement a strategy everyone can support.
Karma Bevelhimer, vice president of retail operations for National Vision, presented at the ASUG Experience for Enterprise Information Management on the company’s path to creating a data enterprise buy-in around common core measures. She talked about how people, process, and technology each play a critical role in successfully adopting agreed-upon success metrics and how maintenance is key to keeping adoption rates high.