How the NHL is successfully combating the shift in consumer expectations

As customer demands rise within the sporting industry, the NHL exceeds fan expectations.

Business Intelligence is changing the game – literally and figuratively. For sports fans, consumer expectations have jumped to a brand new level of expectation. How they personally view, interact, and experience sought after information from their favorite teams should now be fully customized to their preferences, consistently up to date and in real-time, and fully accessible around the clock (to name just a few of their anticipated demands).

 

 

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Filed under: Customers, Data, TechnologyTagged with: , , , ,
 
 

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