Learn about Mobile Mini’s (MMI) business intelligence team’s story of going from a traditional approach processing requests to an Agile methodology. MMI will share its process, lessons learned, and the next steps.
The Beginning:
- Volatile process with many requests
- Siloed work environment: A lot of work on low-value, highly complex tasks
- Lack of communication between team members and customers
- Lack of ownership within the team and customers
The Transformation:
- Started Scrum ceremonies (bi-weekly sprint, planning meeting, customer meeting)
- Mixed in Kanban for support and bug fixes
- Identified key stakeholders and included them in the process
The Happy Ever After (with the implementation of Agile):
- The team is more collaborative and better connected.
- The process was stabilized and predictable.
- The team and customers now own their parts of the process.
- The team has a higher throughput of tasks.
Key session takeaways:
- Agile is a process not a switch
- Benefits of adapting Agile
- Lessons learned going through the process
