To prepare for this year’s 2020 BI+Analytics Conference event, the ASUG research team conducted an extensive customer-centric research project with industry influencers, thought leaders, and practitioners. The goal was to uncover top business challenges and opportunities for business intelligence and analytics professionals as they relate to people, process, and technology.
Based on our research, SAP customers are seeking to implement self-service tools, innovate with emerging technologies, and provide access to real-time analytics across their organizations. They are challenged by the availability and quality of data, choosing the right portfolio of analytics tools, and the transition to digital business.
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