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How Callaway Golf Innovates Production Performance Through Plant Maintenance Reporting in SAP BI

Callaway Golf is the world’s largest producer of golf clubs and is heavily reliant on manufacturing quality products. This session will focus on how Callaway used Business Intelligence (BI) tools such as real-time SAP HANA, SAP BusinessObjects BI reporting, and dashboards to identify and prevent critical defects on the production floor. With different SAP time zones, SAP BusinessObjects session time-out issues, and factory calendar days, it was challenging to discover a robust and simple-to-use solution. The SAP HANA calculation views tracked the data in real-time, which was most critical for business requirements. SAP BusinessObjects BI reporting provided previously unheard insightful details such as the notifications completed and delegated per day, top five reasons for equipment failure, etc. A dashboard running 24/7—based on Lumira designer edition—displays the pending notifications requiring attention.

Our innovative approach of real-time reporting combined with self-service BI presented the best of both worlds to the business, achieving outstanding sales growth while simultaneously significantly reducing production scrap.

Key Business Benefits:

  • Increase in production quantities resulting in better sales
  • Minimized wastage so most of products are better utilized
  • Self-service BI provided supervisors the ability to track work load of their employees


Hyatt Regency Huntington Beach, California
21500 Pacific Coast Hwy Huntington Beach, CA 92648
Phone: (714) 698-1234
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